
Frequently Asked Questions
What services does the shelter provide?
The Asiyah Women’s Center offers comprehensive case management and support services to help clients navigate immediate needs and build a foundation for long-term stability. We assist with applying for public benefits such as SNAP and cash assistance, connecting clients with legal aid, and accompanying them to appointments, including court and police precinct visits. We also provide support with employment, including resume assistance, and help secure basic necessities such as modest clothing, hygiene products, and halal food. In addition, the shelter accommodates religious and cultural needs, offering halal meals, and a designated space for prayer.
Is the shelter confidential and safe?
Yes. Our shelter operates at a confidential location to ensure the safety of all residents and staff. We have strict privacy and confidentiality policies in place. All residents, staff, interns, and volunteers are required to sign a Non-Disclosure Agreement (NDA) upon entry or onboarding. Any violation of confidentiality will result in immediate removal and may carry legal consequences to protect the safety and integrity of the shelter community.
Can I bring my children with me?
Yes, children are welcome at our shelter. However, as a women-only facility, we do have age restrictions for male children to maintain the comfort and safety of all residents. We recommend contacting us in advance to confirm whether your child meets the shelter’s criteria.
How long can I stay at the shelter?
Length of stay varies depending on your specific situation, available space, and shelter policies. As a transitional emergency shelter, our main goal is to provide short-term housing and connect clients with the resources they need to move toward long-term stability. We work with each individual to help them access benefits like SNAP, cash assistance, and legal support while creating a safe, supportive environment that promotes healing and self-sufficiency.
What do I need to bring with me?
If you are coming to the shelter, please bring any important identification documents for yourself and your children, including birth certificates, any medications you or your children need, essential documents, and a change of clothes. Bringing essential items for your children is also encouraged to ensure a smoother transition.
What if I don’t speak English?
Language is never a barrier to receiving help at our shelter. We have access to multilingual staff and interpreters to assist non-English speaking clients. Please let us know your language preference when you contact us so we can best accommodate your needs.
Will the shelter help me find long-term housing?
Yes. While we are a transitional emergency shelter, we actively support clients in securing stable long-term housing. This includes referrals to longer-term shelters, connections to rental assistance programs, and support in navigating permanent housing options. Our case management team works closely with each resident to identify the right next steps and provide assistance throughout the process.
I’m not from NYC—can I stay at your shelter?
We do accept clients from outside of New York City, including those seeking Safety Transfers. However, all clients must have an active domestic violence case. Please note that we do not provide transportation, so clients must be able to make their own way to our office or shelter location.
I’m facing eviction but I’m not a survivor—can I stay at your shelter?
Unfortunately, we do not accept clients facing eviction if they are not domestic violence survivors. However, we can still provide case management services and connect you with other organizations that specialize in housing assistance and eviction prevention.